The life and times of what goes on for a Resort Server. I live her I work here and I play here.

Thursday, January 21, 2010

Crazy Woman in Fur..

I had the night from hell. Lets start out by saying getting home last night was a bit problematic. The ten inches of snow that was forecasted dropped on top of me and my four cylinder little car. I white knuckled it all the way home but only drove off the side of the road once. Trust me it was a road to be killed on.

I get to work tonight and the books are filling up. Enough so that an extra server was called in. Javiar leaves me the phone and the book. I have three tables left to be sold and then a second seating is open after 8:30. In walks a group of women in fur coats wanting a table. There was two separate parties. I told them I could take one at 6:30 and one at 7:30. They each take the available reservations. 6:30 rolls around and in walks Crazy lady Javiar goes to seat her at her table she looks at him and says "we weren't told we couldn't have a booth. I want that one" As she points to a booth that's already set for a six top half walking towards it. Javiar explains that our booths are taken until at least 8:30. She then looks around the dining room requesting two other tables that were already sold.

She then spots me and says, "She didn't say we would have to sit here". I look over and politely explain that we can't sit her in a booth that's booked for seven or seven-thirty and that unfortunately when I explained that I only had a couple of seating's for this evening the tables were already mapped. And that this is the best that we could do to accommodate her party.

Crazy woman then suggests that because she walked in before we were open that should give her 'first dibs' on booths. I had had enough. I picked up the three inch thick reservation book flip it to this evenings reservations and show her the date and initials next to every reservation that is taken. Ninety percent of which were made over a week ago. And explain that tables are assigned based on how far in advance they made their reservations. She was the second to last person and I did my best to find her a table.

A few minutes goes by she asks to look at the menu, I bring her a 'sample' of soup to hold her over until the rest of her party arrives. She then apologizes to me for being 'impolite' and asks if I'll bring Javiar over so she can say she's sorry to him as well. I assured her that it wasn't necessary that we would prefer to give every person that comes in the restaurant exactly what they want but, that we were the ones that were sorry for not being able to accommodate her.

That's what I said anyway.. what I meant was 'Fucking bitch I'm not moving a single reservation for you. I'm glad you're in the center of the dining room I hope you choke on the lamb you've already ordered I think you're rude as hell in ugly animal carcass apparel Go screw yourself."

The rest of my night was pretty routine but, Crazy woman threw me off for at least an hour. On top of everything else she tipped ten percent! Wasn't the least bit surprised.

In other news I have a Saturday night off... what the hell do people do on a Saturday night? I'm thinking movies. Except everyone I know is working.

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