Jesus. My count was two steaks and a salmon. Anita had at least three plates, Bud one, Old Dog three and two dropped entrees off of her large party. Goose had it easy with just one moderate problem.
All of this can be traced directly to one white coat on the line. He's young, and really kind of sweet. The former boy that got put in the corner a couple of weeks ago.
Here's my problem. I have to make my money when people are in the dining room. My goal is to have them back at some point during their week long vacation or if they're local traffic to have them remember and return. One steak that wasn't cooked through can kill my repeat business. One white Coat, hung over or to tired from being on the mountain all day long can fuck up my tables, and damn it all my surgeon wants his sixty bucks this month.
I can do my part. Use all of my experience and knowledge to get through a shift. But, if my food is continually fucked up It won't matter how 'cute' my accent is. Or how great my wine selection was. I'm going to be screwed.
end of rant. Sorry folks. I'm actually crossing my fingers that Chef gets good and fed up and stops giving him second chances.
As for the rest of the night.
I had a deuce tonight that ordered the wrong wine. He didn't like my cheap Pinot Noir. I immediately take the bottle away and promise to return in a moment. I grab a better Pinot. Something that had a shot in hell of balancing with his Pheasant and her Pork and for kicks a bottle of my new Cabernet. I poured samples from the Cab, the woman didn't quite understand why I would bring a different wine altogether. But, Points for me they both loved it. The man said that he should have asked my opinion in the first place.
And, I was snapped at. Not really. But, this guy had his hand in the air snapping his forefinger and thumb together. Not my table but I stopped in my tracks, and stared with my mouth slightly open and my eyes as wide as they would go without looking like a freak. The man turns around, apparently he was snapping his fingers at a baby sitting on the woman's lap.
"did you think I was snapping for you?"
"yes, I did. Your hand was in the air and you were snapping while holding your wine glass in your other hand. Is there something wrong with it?"
"oh, no. I'm sorry I probably shouldn't snap my fingers at all in a Restaurant"
"Just as long as you didn't need anything".
It's kind of funny except the part where I became instantly pissed off. The whole heart pounding biting my lip pissed off. damn right you shouldn't snap your fingers in a Restaurant, or anywhere not involving brass instruments. Just the suggestion of it makes me a little crazy.
I had a Vegan tonight. told her she got the same plate that Woody Harrelson ate last week. She was thrilled.
My six top left almost a full glass of the Stags Leap Petite Syrah in the bottle for me. They said so. One of my favorites.
In other non work related news I want to see the new Vampire movie out and that Leap Year movie. I want a Colby Callet c.d. and my favorite lip gloss is almost empty and my lighter is running out of fuel.
Need to do a little shopping.
Friday, January 8, 2010
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The night before last was like that for us. I lost count of how many recooks I saw sent back. I had three, plus a cold chicken sandwich, a cold potato, and something else I forget now. I try not to get too frustrated, because I know that they deal with a lot of orders, it was -10 outside and the back door doesn't seal so the kitchen was freezing, etc. But by the end of the night I was ready to tear their hair out one chunk at a time.
ReplyDeleteWhen I began reading that the guy was snapping his fingers all I could think was "Uh oh"...I am so glad he apologized and explained.
ReplyDeleteI think the expression on my face would've mirrored yours, as in "Are you serious????"
purple girl it happens to everybody and every kitchen has their rough nights... but mine has more shitty days than good ones these days. Mostly due to the new kid who javiar says "He just can't cook"..
ReplyDeleteSkippymom- Yeah, It's one of the worst things that you can do.. Completely not okay with me.